Call the team
+1 866 760 5333
For itinerary questions and time-sensitive pickup help.
Here to help
Need help with your journey?
For pickup assistance or an existing request, contact our team with your name and VASY reference or reservation details.
Write to us
booking@vipmontreal.ca
Include your VASY reference or reservation details so the team can follow up.
What if I cannot find my chauffeur?
Follow the meeting instructions in your confirmation. If you still need help, call +1 866 760 5333 with your name and reservation details.
What if I need to change or cancel?
Contact the team promptly and consult the terms attached to your reservation. Cancellation deadlines, charges, and change conditions depend on the agreed booking terms.
Does a VASY reference mean my ride is booked?
No. The reference confirms that your request was received. Keep it for follow-up. Your reservation is confirmed only when the team or booking service explicitly confirms it.
Planning a new journey?
Read our frequently asked questions before preparing your request.
Browse FAQsYour next journey
Leave the driving to us.
One transfer, a full day, or something a little more personal.